cooked book

We won a cookbook in a minor competition with Air New Zealand a few months ago—all you had to do was update your contact details for your AirPoints membership to be entered. The cookbook never arrived, so the other day I emailed the contact person. They reakon that they sent it, but obviously the Royal Mail let us down. They're sending another copy.

It has been estimated that Royal Mail loses a staggering 14.4 million letters a year. So if you've ever sent us something, and thought we had simply not got around to responding, we'd like to suggest it probably never arrived... So if in doubt, do let us know!